What our Customers say...
Dave and his team came as a recommendation from a contractor friend and I'm so incredibly thankful we found them. After meeting with a couple companies we found through Yelp, I immediately knew we were in good hands when Richard walked in to check out what was going on. He quickly put us at ease and it was clear he was knowledgeable and trustworthy. They gave us a great price and were here that afternoon to get started. Ismael and the other guys who did the cleanup were incredibly friendly, respectful, and knowledgeable. They went above and beyond and even cleaned up after themselves! At what was a rather stressful time, we were so thankful to have found them. If you're ever in need, we would highly recommend them. We chose to work with them over the other well regarded companies we met with because of the friend who referred them and because it was clear they knew what they were doing. So glad we did!
We had some serious flooding at our home a few months ago when the water heater broke. I had used a different SERVPRO in the past when I lived in a different part of FL so decided to go with this local one. They did a great job overall, easy to communicate and schedule with with is a big plus. Hopefully no more flooding in my near future but if anything does happen will definitely use again.
Amazing prompt team! No headaches and actually fixed the work right even the cosmetic part of the issue! Will be using again
As a Property Manager of a 300 apartment complex, SERVPRO has been a BLESSING!!!. I used them for all my duct cleaning needs. Recently I hired them for a remediation and they were beyond professional. Their techs (Vicente Negron, Frank,) were careful and knowledgeable about the procedures. In the office - Gisselle Cabrera guided me through all steps and kept me informed of every procedure needed. I couldn't of done it without her assistance. I am grateful to have them serviced my property. SERVPRO treated my tenant with the up most RESPECT and excellent customer service. I have dealt with many other restoration companies and SERVPRO provides honesty and diligent service throughout the entire process. Their prices are competitive and fair. The entire staff, techs, administrative, all extremely helpful. I recommend them to anyone with HVAC issues or remediation issues.
Great customer service with SERVPRO. Office staff very professional & compassionate. All work done as promised. Highly recommend this company.
My family and I were pretty shaken up after finding the first floor of our townhome flooded on a Monday morning. The silver lining was the guys from SERVPRO! They were at my house within minutes of my initial call. Aside from doing an amazing job at drying and cleaning up the house, they treated us with compassion, respect, and understanding. I'd like to thank Tyler, Vinnie, Richard, Gabriel, Giselle, and David for being such professionals and truly caring for customers. They were on time for every appointment, they were kind, and they stayed for as long as they needed to. Not once did I feel rushed, or ignored. I feel comfort in knowing they are covering my area in case this ever happens again. Thank you all once again!
I like SERVPRO of Hollywood also, you guys are very professional, affordable and trustworthy!!!
“Thank you very much. Excellent job.”
“Thanks for coming so quickly”
“Very professionally done. Looks better now than before. Great Job!”
“Excellent-You’re so lucky to have Vinny!”
“You all are great!”
“Fast service, nice gentlemen, great communication, and calm.”
"Very professionally done. Looks better now than before. Great job."
"They were awesome. Thank you so very much!"
"Ismael was wonderful and very clean. Excellent service"
"Glad to answer all my questions!"
"extremely professional....Nice & Helpful...Did an excellent job in a timely manner...cleaned up after themselves... was extremely happy with Richard Millet... Jasson Morejon... John Alvaro... will & would Highly recommend!!!!"
"I recently had a water issue in my condo on a Sunday evening. I spoke to Giselle on Sunday evening and she made all the arrangements for the water removal. The technician that arrived to my home on Monday morning was very professional, friendly and helpful. Everyone I dealt with at the company, including Larry the owner, was also very professional and friendly. The water damage to my home was limited to a small area, but everyone at SERVPRO used the same care to restore my home as if there had been major water damage. I will recommend SERVPRO of Hollywood/Hallandale/Aventura to any of my friends and family that may need their services."
"I want to thank Vicente and crew for cleaning my house after the fire I had this weekend . The smoke and soot was everywhere . I did not think it would ever be spotless again . But Vicente and his worked methodically and diligently and they surpassed all my expectations . I can not say enough good thinks about how clean they made my house . If I could give the crew a rating higher than 5 Starr’s I would . Many thanks."
"I had a leak in a closet while I was away and in 48 hours there was spreading mold and water damage! Larry the owner and Ishmael the best specialist of serve pro came in and put up containment walls and removed the damaged areas and used giant dehumidifiers to dry the area. Then provided air scrubbers which soothed my concerns of mold in the air. Marble had to be removed and Ishmael did it so carefully that none were broken! Now they are getting the area tested to ensure everything is a go to put it back together. They are great. Came quick and knew exactly what to do. Thanks Larry and Ishmael and SERVPRO of Hollywood/Hallandale/Aventura!"
"Already recommended to my neighbor. Great work!"
"I am writing to thank you for the quality of service provided by your company's service technicians Richard the Operations Manager, Alvaro the very polite and very detail technician also, Ismael and Jason whom assured all was done and completed with perfection to cleanliness. My wife and I sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated on this project of tear down to replacing molded drywall and plaster and the install of new drywall and priming, also the way your team conduct business as a whole. My wife and I will continue to, recommend your service to other neighbors, friends and contacts. We could not be more satisfied with your work, and we look forward to continuing this relationship."
"As a first time customer their professionalism impressed me. I am very pleased!"
"SERVPRO left my unit like there was no fire at all. They were quick to address any questions or concerns I had. I am so thankful for the great service!"
"SERVPRO was great from beginning to end. Their crew was organized and efficient. They kept track of all my items with inventory and photos, which made the insurance process so easy."
"Staff were very courteous and went out of their way to assist in putting the room back to good order."
"Very good job"
"One of the best company I have worked with. The professionalism and responsibility it exceeded my expectations. What an incredible experience and peace of mind from the moment they walked in to the moment they walked out, not only every time they ended their day but the final job. I thank every worker from SERVPRO."
"Performance was good."
You guys are the best. Always very prompt and professional.
I wanted to let you know that the two people that came to my apartment today were very professional and I was very impressed.
"Lucky to have Vinny in your company! We love Vinny!"
SERVPRO of Hollywood/Hallandale/Aventura have been nothing but professional, prompt and very detailed oriented. After finding extensive mold damage from an unknown source in our condo unit on two floors after Hurricane Irma, SERVPRO promptly sent out and inspector who did a lot of testing and immediately suggested that we have additional testing done by an outside firm to determine exactly what we were dealing with. Their recommendations were not self-serving but rather extremely important. After discovering numerous toxic molds we moved out and SERVPRO came in and started the remediation process. Not only did their crews show up on time and work extremley hard, they took care to protect our hardwood floor areas and to keep us informed every step of the way of their progress and what they were discovering.
We trust them so much that when the time comes to start reconstructing our unit the will be the ONLY contractor that we will trust to do it for us. Their care, professionalism and expertise cannot be underestimated. I strongly suggest you contact them if you have any water, fire, or other issues or if you are simply looking for a good contractor.
I found your representative to be very professional, polite and courteous, As retired from Broward County Commissioners Office, and owner of a Moving and Storage Company I appreciate when a person exceeds their expectation such was the case of Frank Berrios.
"Loved Vincent and Jasson!"
"Great Job! Thank you"
"Your team is fabulous!"
"Extraordinary service by the three people who came."
"I appreciate cutting the holes below the top of the baseboard line. It really makes it easy to repair. Thank you!"
"All very good, wish my Association Condo behaved the same."
"Vicente was excellent!"
"Service was prompt, professional, and friendly."
"Vincent is excellent, very polite, and professional."
" Ismael was extremely knowledgeable, efficient, and amazing. He is truly an asset to your company."
"The best team I am very satisfied. Thank you."
"Great team very professional! Thank you for your help."
"Larry Coken & his team were quick respond and efficient & went beyond expectation, I could not have expected more and have nothing but praise."
"The team was very professional and very courteous, very good service overall. Thank you."
"Mr. Dennis was very patient, understanding and professional. Thank you for the attention."
"The team went out of their way to vacuum and they labeled base boards for the tech that will be performing the repairs. I am very happy. Thank you."
"The staff were very polite and prompt with his work! I would recommend again! Thank you."
"Dennis and Vincente were excellent and very responsive. I really appreciate the hard work and how fast it was taken care of."
"Dennis was polite, efficient and knowledgeable with his work I am very happy with the entire process."
"I am so thankful the tech went out of his way to vacuum and he labeled based boards for the tech that will come to repair. Great team."
"I would strongly recommend others your staff was professional, courteous, polite and informative."
"Everything was done professionally."
"Vincent and Ismael were Great, Friendly and courteous."
Dear Mr. Coken, I seldom have occasion to write a letter such as this, but when I do, it's a pleasure. Your representative Bill T. came to my condo in Bal Harbour on August 7, had an estimate done on August 8 and upon receipt of lab results began work on August 21. Bill has kept me advised of their progress on a regular basis. The work was completed on Sept. 7 and the lab results today indicate that this project has been completed by SERVPRO. Thank you for exceeding my expectations."
"Thank you for your help and professionalism the staff did an excellent job."
" Great team, great work thank you."
"I am very impressed and happy with the team and the job they did."
"Thank you for the team and the work completed, I am happy with the results."
"I have nothing but good things to say about the service and personnel very respectful, knowledgeable and professional."
"They did an excellent job."
"We are truly grateful for the hard work and dedication your team placed on us through these hard times thank you."
Very Nice people good job
You guys rock
You can rely on them in time of need.
We were very satisfied and we felt we were in good hands with Vicente ! I'm impressed with how great Vicente is.
Your people are the best I have ever worked with.
Alfonso is very professional and his service is outstanding.
you guys rock
You can rely on them in time of need.
Keep up the good work.
Ismael is a very conscientious clean worker and very compassionate in his feelings with an upset customer due to the water damage.
Great team very informative
They were great! Thank you
Excellent service from telephone response to Vincent! I recommended SERVER to upstairs unit 1401 I have used SERVPRO in the past and I love the work. Thank you.
Vincent was great and helpful.
Great team they went the extra distance.
Very professional did a great job, the bathroom looks amazing.
Thank you for your help, great job.
Fast, clean, great work ethics will call again.
Staff was terrific, competent, friendly and professional.
Great service very professional.
Great service, Great team and very knowledgeable.
You deliver what you promise, "Like it never even happened." what else can be said? Our loading dock was filled with your green vans. You were extracting the water, pulling up the floors, taking down the ceiling tiles and cutting out the walls. There were compliments from everyone about how amazing your team was. You have a great system when it comes to responding to incidents - keep up the great work!
"SERVPRO is the best , they go above and beyond"
"PERFECTO, Fabulous and Great job!!"
"These guys were courteous, informative, superior at what they do!"
"Very Pleased, Thanks"
"I am very pleased with Jose and Larry's service, SERVPRO did a great job!"
"Vincente good man, very sweet and friendly"
" Thank you, Good Job :) "
Hire more people like Vinny Negron !
Vinny was very professional , and most importantly very kind. We were anxious and fearful because of the damage and he helped us calm down. Thank you Vinny !
As a building and POA Board Member, I have seen what and outstanding job they have been doing throughout the building and I expected the same with the flood situation. But , I must say that, I never expected them to be as amazing as they were. Larry and his workers truly live your tagline, which is so rare ! My unit is definitely, ''Like it never even happened''. And, everyone I worked with was stunningly professional, capable, courteous and responsive.
Your team did such an amazing job cleaning and packing the items under terrible conditions. We really appreciate all that you and SERVPRO did for us, including returning the boxes back to our condo on such short notice. You are a special person and we can't thank you enough. Stay well Larry and hope that we can meet one day soon in a non-business situation. Wishing you all the best and many thanks again, Mike
Frank and his team were professional and did a fantastic job! I very rarely give Managers this high in reviews.
Vanessa is really reliable helful and provided a great service for the Reef Club Condominium.
Thanks very much for the excellent service all around !
Thank you for all of your assistance in the remediation of my condominium unit. This was my first experience with mold and the need for remediation.
I very much appreciate the services provided by SERVPRO. They were quick, reasonable in cost, very efficient and were able to explain the process every step of the way.
I also thought the workers were skilled and the administrative staff led by Giselle were always willing to speak, explain and assist. I will definitely recommend SERVPRO when anyone asks for assistance regarding remediating mold.
Vinny was an excellent and professional person, he was prepared and always answered my questions over all I am extremely satisfied with SERVPRO. Thank you.
Due to a freeze storm in Georgia which can be very rare SERVPRO of Hollywood was called because of the pipes had frozen and burst causing damage in Garage, guest bedroom and partial roof collapsed. "I was very happy to see such a professional team come so soon and help me resolve the issue, They were very helpful and on top of everything I have finally found a company I can count on incase of any emergencies. Thank you SERVPRO of Hollywood for being so kind and understanding of my situation and leaving my home feeling like nothing was damaged.
Areas affected in this case due to the freeze storm were: flooded basement, theatre, family room and guest room. "I am extremely satisfied with how fast and efficient this particular team was. Once they arrived, they began work immediately; I was impressed on how they handled the entire situation from start to end and left my home like new. I am so thankful. -Stephanie
Thank you for all of your help we truly appreciate the attention and the professionalism
Dear SERVPRO Team, (Sandy, Richard, Giselle, Marc & Jenney) Thank you for donating your time to the 'Amazing Race" We couldn’t have done it without you.
Thank you ever so much for being a "Unique Pearl" Sponsor! your kindness and generosity will help to educate & empower our next generation of girls! Please accept this small token of my appreciation. We are happy to welcome you as a part of the pearl club family!
We had a water damage at the mall this team was very polite and prompt with his work. I would recommend this location again.
Everyone was so great! very friendly, professional and did a great job! Thank you.